Holiday Inn Express Hotel & Suites Franklin By Ihg, Franklin

My stay at the hotel was quite pleasant overall. The rooms were clean and conveniently located near the casino, although they had a slight bad smell and felt a bit outdated. The service was decent, with kind staff offering thoughtful amenities like a complimentary sleep kit for light sleepers. The location was great, close to the highway and with easy access to the interstate. The dining experience was average despite fresh options, and the facilities met expectations.

My stay at the hotel was a mix of ups and downs. The rooms were very clean and comfortable overall, though I did notice some areas that were not as sparkling as expected. The service was outstanding, with a friendly and well-trained staff going out of their way to assist guests. The location was convenient, but the cold atmosphere was a bit off-putting. The dining experience was enjoyable, offering a variety of breakfast options, but it fell short compared to other places I've visited. The facilities were decent, with some room for improvement.

My stay at the hotel was a mixed experience. On the positive side, the room was great for my wife, who has elevator issues, and we could bring our Corgi along. However, the room was cold upon arrival but had a pleasant smell. On the downside, the room became uncomfortably hot once we entered.